About Us

Our outstanding results prove that succeeding in delivering world-class services requires a focus on three main elements;
People, System, and Technology.

Who We are!

FIXEM is a service provider company with a solid track record in providing high-level consultancy and repair services in the field of consumer electronics, multimedia, and mobile phones; FIXEM also offers its clients a full range of outsourcing solutions such as Customer Support, Call center ( inbound , outbound & digital services ) Research, Service operation consultant ,Management, back-office and training to clients worldwide; Our outstanding results prove that succeeding to deliver world-class services requires a focus on three main elements; People, system, and Technology. Well-selected People who believe in our culture, and who are regularly trained, developed, and continuously motivated not only to serve our business but mostly our partnered clients. A System that identifies clearly clients’ needs, set the standards of the service, measure, corrects, and sustain consistency. Technology that is regularly upgraded, transparently, and ethically implemented to serve mutually our partnership with the client.

Who We are!
Who We are!
Our Mission and Vision
Mission & Vision

Our Mission and Vision

OUR MISSION
To offer complete solutions to consumer electronics providers by servicing their clients with High Quality, affordable prices, and fast response timeline, supported by our well-skilled team, latest technology, and our responsibility towards the community and environment.


OUR VISION
To be the most trusted, widely spread service provider

VALUES

FIXEM CORE VALUES (FTTP)

Friendly (System, Environment, Approach)
Trustworthy (Dealings, Service Delivery)
Transparent (Communication, Business)
Professional (Team, Service Delivery)

FIXEM CORE VALUES (FTTP)
OUR PEOPLE
PEOPLE

OUR PEOPLE

Are the core of the business, their selection is based on technical capabilities yet personalities that fit our environment which is the base. We make sure that we take all the members of our workforce through the required training that position them to meet the expectation of the company and to compete with the best in the market. At FIXEM, our client’s best interest is our highest priority, and everything we do is guided by our values and professional ethics. We ensure that we hold ourselves accountable to the highest standards by meeting our clients’ needs precisely and completely. We cultivate a working environment that provides a human, sustainable approach to not only earning a living but also with dignity and comfort.

We are trusted by major global brands

AMAZONWESTERN UNIONMCDONALDSBURGER KINGKEMPINSKYSERVICE MARKETSAMSUNGAMAZONWESTERN UNIONMCDONALDSBURGER KINGKEMPINSKYSERVICE MARKETSAMSUNGAMAZONWESTERN UNIONMCDONALDSBURGER KINGKEMPINSKY

Our Blog & Insights

The latest information about shipping services and our promotions

Mastering Smart TV Glitches: A DIY Repair Guide and FIXEM's Tech-Savvy Solutions

Smart TVs have revolutionized our entertainment experience, providing access to a plethora of content and features. However, as with any sophisticated device, Smart TVs may encounter technical issues that can disrupt your viewing pleasure. In this blog post, we'll explore common errors in Smart TVs, offer practical DIY troubleshooting tips

View Details 2023 Dec 05
Title: Navigating Dishwasher Dilemmas: A DIY Repair Guide and the FIXEM Advantage

Dishwashers have become a kitchen essential, providing convenience and efficiency in cleaning our daily dishes. However, like any household appliance, dishwashers can encounter problems that hinder their performance. In this blog post, we'll explore common errors in new dishwashers, offer practical DIY tips for troubleshooting and repairs.

View Details 2023 Dec 05
Troubleshooting Common Refrigerator Errors: A DIY Guide with FIXEM

Refrigerators play a crucial role in our daily lives, keeping our food fresh and our beverages cool. However, like any other appliance, refrigerators can encounter issues from time to time. we'll explore some common errors that new refrigerators may face and provide practical tips on how to troubleshoot and repair them. If the problem persists, Contact FIXEM to assist

View Details 2023 Dec 05
Decoding Washing Machine Woes: A DIY Repair Guide and the FIXEM Solution

Washing machines are indispensable in our households, making laundry chores more manageable. However, like any appliance, washing machines can encounter issues that disrupt their smooth operation. In this blog post, we'll delve into common errors found in new washing machines, offer practical tips on troubleshooting and repairing them on your own

View Details 2023 Dec 05
Mastering Smart TV Glitches: A DIY Repair Guide and FIXEM's Tech-Savvy Solutions

Smart TVs have revolutionized our entertainment experience, providing access to a plethora of content and features. However, as with any sophisticated device, Smart TVs may encounter technical issues that can disrupt your viewing pleasure. In this blog post, we'll explore common errors in Smart TVs, offer practical DIY troubleshooting tips

View Details 2023 Dec 05
Title: Navigating Dishwasher Dilemmas: A DIY Repair Guide and the FIXEM Advantage

Dishwashers have become a kitchen essential, providing convenience and efficiency in cleaning our daily dishes. However, like any household appliance, dishwashers can encounter problems that hinder their performance. In this blog post, we'll explore common errors in new dishwashers, offer practical DIY tips for troubleshooting and repairs.

View Details 2023 Dec 05
Troubleshooting Common Refrigerator Errors: A DIY Guide with FIXEM

Refrigerators play a crucial role in our daily lives, keeping our food fresh and our beverages cool. However, like any other appliance, refrigerators can encounter issues from time to time. we'll explore some common errors that new refrigerators may face and provide practical tips on how to troubleshoot and repair them. If the problem persists, Contact FIXEM to assist

View Details 2023 Dec 05
Decoding Washing Machine Woes: A DIY Repair Guide and the FIXEM Solution

Washing machines are indispensable in our households, making laundry chores more manageable. However, like any appliance, washing machines can encounter issues that disrupt their smooth operation. In this blog post, we'll delve into common errors found in new washing machines, offer practical tips on troubleshooting and repairing them on your own

View Details 2023 Dec 05
Mastering Smart TV Glitches: A DIY Repair Guide and FIXEM's Tech-Savvy Solutions

Smart TVs have revolutionized our entertainment experience, providing access to a plethora of content and features. However, as with any sophisticated device, Smart TVs may encounter technical issues that can disrupt your viewing pleasure. In this blog post, we'll explore common errors in Smart TVs, offer practical DIY troubleshooting tips

View Details 2023 Dec 05
Title: Navigating Dishwasher Dilemmas: A DIY Repair Guide and the FIXEM Advantage

Dishwashers have become a kitchen essential, providing convenience and efficiency in cleaning our daily dishes. However, like any household appliance, dishwashers can encounter problems that hinder their performance. In this blog post, we'll explore common errors in new dishwashers, offer practical DIY tips for troubleshooting and repairs.

View Details 2023 Dec 05

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